Frequently asked questions

Optim-Elec only sells products from leading electrical equipment brands: Socomec, Finder, Lettel, Omron, Phoenix Contact, Crouzet, Schneider Electric.
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To request a quote, use the ‘Contact us’ button or send an e-mail to [email protected].
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Contact us quickly for any changes or cancellations to orders that have not been dispatched at [email protected].
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Items in stock are shipped first. Restocked products will be dispatched as soon as they become available.
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To return a product, contact us by e-mail within 14 days of receipt to obtain a return authorisation. Refunds will be made after receipt and inspection of the returned goods.
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Contact us by telephone, e-mail, or via the contact form on our website for any requests or questions.
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