Frequently Asked Questions

Optim-Elec specializes in Socomec products and stocks Finder, Omron, Phoenix Contact, Crouzet, Schneider Electric, Eaton, and Telergon electrical equipment.
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Submit a quote request via the 'Contact us' form at optim-elec.com, call our sales team, or email [email protected] with your product list.
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Contact Optim-Elec immediately at [email protected] or by phone. Modifications are possible before dispatch; cancellations may incur fees.
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In-stock items are processed first. Out-of-stock products are backordered and shipped separately when available. You are notified by email.
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Yes, 14-day return window under French consumer law. Product must be unused, unopened in original packaging. Contact Optim-Elec to arrange.
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Contact by email ([email protected]), phone (Mon-Thu 8:30-12/13-17:30, Fri 8:30-12/13-17), or online contact form at optim-elec.com.
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