Orders

Add products to your basket on optim-elec.com, review quantities and prices, go to checkout, enter delivery/billing details, and confirm payment.
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Contact Optim-Elec immediately at [email protected] or by phone. Modifications are possible before dispatch; cancellations may incur fees.
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In-stock items are processed first. Out-of-stock products are backordered and shipped separately when available. You are notified by email.
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In-stock orders process in 6-24 hours depending on order time and complexity. Backordered items add 5-15 business days.
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Check your spam/junk folder for emails from [email protected]. If still missing, contact [email protected] with your order details.
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Yes. Cancellations before dispatch receive full refund with no penalties. Refund processes to original payment method in 5-7 business days.
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