Contact an Optim-Elec Advisor
What are Optim-Elec's opening hours?
Optim-Elec business hours:
Regular support hours (phone, email):
- Monday-Thursday: 8:30 AM - 12:00 PM, 1:00 PM - 5:30 PM (CET)
- Friday: 8:30 AM - 12:00 PM, 1:00 PM - 5:00 PM (CET)
- Saturday, Sunday: Closed
Timezone: All times in CET (Central European Time, UTC+1 winter, UTC+2 summer).
Location: Optim-Elec, Gennevilliers (92), France.
Closed on:
- French national public holidays (New Year, Easter Monday, May 1, May 8, Ascension Day, Whit Monday, July 14, August 15, November 1, November 11, Christmas).
- Company closure periods (typically 1-2 weeks in August).
Contact outside business hours:
- Email [email protected] : Message received and processed when team returns (next business day).
- Online contact form at optim-elec.com/contact : Ticket created automatically.
- No urgent after-hours phone support available.
Online services (24/7):
- Website optim-elec.com available 24 hours for browsing and ordering.
- Account login and order history available anytime.
- Tracking orders available via email tracking links.
- Automated order confirmation and shipping notifications sent outside business hours.
Lunch closure: Brief office closure 12:00 PM - 1:00 PM daily. Phone lines available 12:00-12:15 and 12:45-1:00 PM for urgent matters.