Orders
How long does order processing take at Optim-Elec?
Optim-Elec order processing timeline:
In-stock orders:
- Standard orders (catalog items, Socomec products): Processed within 6-24 hours from order confirmation.
- Processing timeline:
- Orders received before 12:00 PM (noon) ship same business day.
- Orders received after 12:00 PM ship next business day morning.
- Orders on Friday/weekend process Monday morning.
- Large bulk orders (1000+ items, custom Socomec systems): May require 24-48 hours for quality verification and packaging.
Backordered items:
- Items not in stock are restocked within 5-15 business days (typical lead time from manufacturers: Socomec, Finder, Omron, Phoenix Contact).
- You are notified by email when backordered items become available and ship.
Expedited processing: For urgent orders, contact [email protected] or call our sales team (Mon-Thu 8:30-12, 13-17:30; Fri 8:30-12, 13-17). Emergency same-day shipping possible for select products.