Payments and Invoices
How do I obtain my invoice from Optim-Elec?
Retrieve your Optim-Elec invoice:
Method 1: Automatic email
- Your invoice is sent automatically within 24-48 hours after shipment.
- Email arrives at the address associated with your Optim-Elec account.
- Check spam/promotions folder if email not visible in inbox.
- Invoice is a PDF attachment named "OPTIM-ELEC-[Order#].pdf".
Method 2: Download from account
- Log into optim-elec.com with your email and password.
- Go to "My Account" → "My Orders".
- Find your order in the list.
- Click "Download invoice" to save PDF directly.
- Invoices available for all orders (in-stock, backordered, and past purchases).
Method 3: Request manual copy
- Email [email protected] with subject "Invoice request".
- Include your order number and email address.
- Our team resends invoice within 2 hours during business hours.
Invoice details: Optim-Elec invoices comply with French NF standards and EU regulations. Include company details, VAT information, itemized product list, pricing, shipping costs, and payment method. Valid for professional tax deduction and accounting purposes.